Last updated: September 6, 2026
At Suvancci, we aim to make your shopping experience simple and convenient. This shipping policy explains how orders are processed and delivered.
1. Shipping Destination
Suvancci currently ships orders to addresses within the United States.
At this time, we do not offer shipping to other countries.
2. Shipping Cost
We currently offer:
Standard Shipping—$6.99
The shipping charge is displayed during checkout before you complete your order.
3. Processing Time
Orders are generally processed within 1–3 business days.
Processing time may vary depending on product availability, supplier processing, weekends, holidays, or other circumstances.
4. Estimated Delivery Time
Our estimated standard delivery time is approximately 6–13 business days after the order has been processed.
Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the shipping carrier, destination, weather, holidays, customs, or other circumstances beyond our control.
5. Order Tracking
When tracking information is available, it will be provided to the customer through the order/shipping notification.
Please allow some time for tracking information to become active after the order has been shipped.
6. Delays
Although we work with our fulfillment and shipping partners to process orders efficiently, Suvancci cannot guarantee a specific delivery date.
Delays may occur because of carrier issues, weather, holidays, customs, incorrect delivery information, or other circumstances outside our control.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you entered an incorrect address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
8. Lost or Damaged Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at [email protected] with your order number and relevant details so we can review the situation and assist you.
9. Contact Us
If you have questions about shipping or your order, please contact us:
Email: [email protected]
We aim to respond to customer inquiries within 1–2 business days.
